How to Book
Looking to book a ride with BayRides? We have a few different ways for you to connect with us, find them here:
Book a Ride
Ensure you book at least 24 hours in advance so we can schedule your trip (48 hours is recommended to help us serve you better).
Be prepared to provide:
- phone number
- planned departure time and address
- any special requirements you may have (wheelchair, service animal, additional stops needed)
Regular Dispatch Hours
Our dispatcher is in the office Monday – Friday 10:00 am to 1:00 pm booking rides. Messages left outside of dispatch hours will be checked the next business day. Our dispatcher will call you back to confirm your ride and details.
Hours of Operation
Monday – Friday 7:00 am to 6:00 pm.
Rides may be booked outside of these hours and days based on driver availability and at an additional cost.
Rides for Mondays must be booked by 1 pm on the previous Thursday.
BayRides accepts payments by cash (exact change only) or cheque (made out to BayRides). For those travelling regularly, e-transfer is available. Payment is due at time of pickup unless prior arrangements have been made with the dispatcher.